Nordon Pty. Ltd. accepts cash, bank cheque, direct deposit, Visa and Master-card without surcharge. American Express is accepted, with a 4% surcharge. Personal cheques are accepted, however we do not process orders until the cheque has been cleared. For items imported to customer order, we may process full payment prior to ordering.
Every effort has been made to ensure that pricing is correct and regularly updated. Where an item ordered is found to be is incorrectly priced Nordon Pty. Ltd. reserve the right to adjust pricing up or down to the correct level. The customer will be contacted in advance of any upward adjustment and given the option of accepting the adjusted price or canceling the order without charge.
Orders are non-cancellable without prior agreement in writing. Orders can only be canceled with a written request for cancellation. When an order cancellation is accepted a cancellation number will be provided which must be quoted in all future correspondence. VERBAL CANCELLATIONS WILL NOT BE ACCEPTED UNDER ANY CIRCUMSTANCES. Product which is purchased in against customer order can only be canceled to the point where product is dispatched from the factory. Where a cancellation is accepted, Nordon Pty. Ltd. reserves the right to charge a 20% cancellation fee for any non-stock item. Should your bike be stolen or destroyed, it is still your responsibility to request an order cancellation. Where this is not done and product arrives any cancellation or refund shall be entirely at Nordon's discretion and may include cancellation charges. While we endeavor to maintain most common products in stock, order levels fluctuate and product can be out of stock from time to time. Where a product is out of stock it will be placed on back order. Note: we make no claim to the legality of any items supplied as a strict interpretation of ADR could suggest that any accessory is illegal.
Title in Goods
All product remains the property of Nordon Pty. Ltd. until payment in full has been cleared through our bank.
Unless otherwise advised, all product under 3kg by weight and/or volume for delivery within Australia will be shipped by courier and a minimum $13.20 courier and packaging charge applied. NOTE: If you select courier delivery and there is no one present to sign for the package we are charged an additional fee for delivery to the local Post office or depot for your collection. This fee will be charged to your card upon receipt of the charge to us. In the event of insufficient or incorrect addressing, we reserve the right to charge for any additional freight charged to effect correct delivery.
Product is sold subject to manufacturer's warranties. No additional warranties, explicit or implied will be accepted without written authorisation of an Officer of the company. All products are motorcycle accessories. Some removal and or re-installation of parts may be necessary. Nordon's recommends that all installation be by a mechanic trained on the make and model parts are being purchased for. It is the purchaser's responsibility to ensure that the parts being ordered are suited for the end result they are attempting to achieve, either in style or function. Both Nordon Pty. Ltd. and our suppliers strive to continually improve products. We reserve the right to amend, modify or replace products without notice. It is the purchaser's responsibility to ensure they are ordering product suited for their year make and model of bike. Purchasers should check the VIN plate for the moth and year of manufacture. Where month of manufacture is September or later purchaser should check with their bike dealer as the bike may well be the following year model.
Risk in product passes to the customer on product leaving Nordon's Warehouse. Customer is advised to insure product against loss in transit where applicable.
Export sales will be shipped by air post unless a courier account number is provided. Nordon Pty. Ltd. reserve the right to charge export card orders at time of order placement to guarantee payment. All export orders must quote the credit card statement address. If deliver address and statement address differ please note statement address in the 'Your Comments' box.
Credit Card Payment
We do not generally accept returns for change of mind or where purchaser has ordered product for the wrong model year. Such returns and any restocking fees as may be applied are entirely at Nordon's discretion. Any return goods require a return authorisation before being despatched. Goods received without an R.A. will not be accepted from couriers, or if returned by post will be held for collection at sender's expense. Return Authorisation for non-warranty returns may be provided at Nordon's discretion subject to a restocking fee. All returns, apart from warranty claims, must be in saleable condition in original packaging. values your credit card security. Our site uses 128bit SSL security and all Cash Sale credit card numbers are encrypted and retained for the life of a single order before being permanently erased from our system as part of our automated system.
Please note, as part of our card verification system it is necessary to enter the address to which your credit card issuer sends your statement in the postal address section. You may choose to enter an alternative address for delivery in the section provided. A verifiable LAND LINE phone number must be provided in the phone number section. You may choose to enter a mobile number in the message box should you prefer contact on that number.
Our system prints the originating IP address on all orders. Suspect IP addresses, or those involved with known IP cloaking procedures flag orders for immediate manual check. Such orders will be held for verification of identity and a valid physical address. Goods are not shipped until such confirmation is received. Attempts to offer invalid or stolen credit cards will be reported both in Australia and the country of order placement.
Foreign currency conversions are approximate only. All orders are charged in Australian Dollars. You final local cost will be dictated by the conversion rate charged by your card provider. Nordon Pty. Ltd. reserve the right to process export credit card charges an export orders for back-ordered items at time of order placement to guarantee payment.
Note: Due to an increase in declined credit cards and the additional work and disruption in collecting payment, a $20 fee may be added to any order where a credit card is declined due to insufficient funds.
We do not generally accept returns for change of mind or where purchaser has ordered product for the wrong model year. Such returns and any restocking fees as may be applied are entirely at Nordon's discretion. Any return goods require a return authorisation before being despatched. Goods received without an R.A. will not be accepted from couriers, or if returned by post will be held for collection at sender's expense. Return Authorisation for non-warranty returns may be provided at Nordon's discretion subject to a restocking fee. All returns, apart from warranty claims, must be in sale able condition in original packaging.